Easy Returns & Refund Policy
At Rock Auto Partts, customer satisfaction is our top priority. We are committed to providing a smooth, transparent, and hassle-free return and refund experience.
Return Window
- 30-day return and replacement policy from the date of delivery.
- Requests made after 30 days will not be eligible for refunds.
Eligible Returns
- Damaged parts during shipping
- Incorrect parts delivered
- Non-working or defective parts
Condition of Products
- We offer both new and used auto parts.
- Items must be returned in the same condition as received.
- Original packaging should be included whenever possible.
How to Return
- Contact us at +1 866 759 8755 or Support@Rockautopartts.com.
- Receive your return shipping label from our support team.
- Attach the label and ship the item as instructed.
Refunds
- Processed within 5–7 business days after inspection.
- Refunds are issued to the original payment method.
We ensure a simple, reliable, and worry-free return experience for every customer.