Easy Returns & Refund Policy
At Rock Auto Partts, customer satisfaction is our top priority. We aim to provide a smooth and hassle-free return and refund experience.
Return Window
- We offer a 30-day return and replacement policy from the date of delivery.
- Returns requested after 30 days will not be eligible for a refund.
Eligible Returns
- Parts damaged during shipping
- Incorrect parts delivered
- Parts that are not in working condition
Condition of Products
- We sell both new and used auto parts.
- Returned items must be in the same condition as received.
- Original packaging should be included whenever possible.
How to Return
- Contact us via Toll-Free Helpline: +1 866 759 8755 or email Support@Rockautopartts.com.
- Our team will provide a return shipping label.
- Attach the label and ship the item as instructed.
Refunds
- Refunds or replacements are processed within 5–7 business days after inspection.
- Refunds will be issued to the original payment method.
We are committed to making your experience simple, transparent, and worry-free.