Privacy Policy

Rockautopartts operates Online Through website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
From our partners or other third parties.

How We Use Your Personal Information

Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements based on your activity.
Security and Fraud Prevention. We use your personal information to authenticate your account, provide secure payment, detect fraud, and protect our services. You are responsible for keeping your account credentials safe.
Communicating with You. We use your information to provide customer support and maintain our relationship with you.
Legal Reasons. We may use your information to comply with laws, legal processes, or enforce policies.

How We Disclose Personal Information

With vendors and service providers (payment, shipping, IT, analytics, support)
With marketing partners for advertising purposes
With your consent or request (e.g., shipping or integrations)
With affiliates or corporate group
For legal compliance, protection, or business transactions

Third Party Websites and Links

The Services may include links to third-party websites. We are not responsible for their privacy or content.

Children's Data

Our services are not intended for children, and we do not knowingly collect personal data from children under 16.

Security and Retention of Your Information

We use security measures to protect your data, but no system is completely secure. We retain data as needed for services, legal compliance, and dispute resolution.

Your Rights and Choices

Right to access your personal data
Right to delete your data
Right to correct inaccurate data
Right to data portability
Right to opt-out of marketing communications

Complaints

You may contact us regarding complaints or approach your local data authority.

International Transfers

Your data may be transferred and processed outside your country with proper safeguards.

Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted on this page.

Contact

📧 Support@rockautopartts.com
📞 +1 866 759 8755